Frequently Asked Questions

Telephone lines are open between 10am and 6pm Monday to Friday, if there is anything you would like to know about the products we sell, please do not hesitate to contact us by email us anytime at sales@bmh-living.co.uk and your query will be dealt with as soon as possible.

Please contact us at sales@bmh-living.co.uk and we will be happy to help.

No, BMH Living is an on-line retailer only, this allows us to be more competitive in our business and pass the benefit onto you, our customer.

Simple answer is yes it is, safer than handing over your credit or debit card in a shop or restaurant, however, if you require more reassurance please click the links to our payment providers on our Payments Method page and also the onsite verification from Comodo.

The BMH Living website uses 128 bit Secure Socket Layer (SSL) encryption technology to ensure that all sensitive information (including your name and address information) is protected. You can tell whether a page is secure as 'https' will replace 'http' at the front of www.bmh-living.co.uk in your browser address bar.

During the Checkout process, your payment is collected via the secure payments handling systems of PayPal or Google Checkout. We do not handle or collect your card details on the BMH Living systems.

Delivery can be to any UK mainland address as long as the address at which your payment card is registered is also present on your order. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

A signature is usually required so please choose a delivery address where someone will be available to accept and sign for the package.

We accept payment by most Debit or Credit cards, PayPal or Google Checkout. Further information can be found on our Secure Payments Method page.

No problem. Just visit the Forgotten your password? link to have your password sent to your registered email address.

Further information can be found on our Delivery & Returns page.